No Restocking Fee / Easy Return's
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund / store credit an exchange. You have 12 calendar days to return an item from the date you received it. Please see below for more information on our return policy.
To return an item, please email customer service [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number we will provide you with return shipping address.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 business days to process return or exchange from the receipt of your item. Refunds may take 2-3 business days to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return or exchange has been processed.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Best Regards,
Solo Icons Team